29. ASERTIVENESS & STRESS MANAGEMENT TRAINING
WHO FOR
All members of management and staff, especially staff who wis h to become more in control of their life and determine their own path, happiness and success levels
AIMS OF THE PROGRAMME
• To Help Delegates Recognise Stress and Its Effects
• To Give Coping Strategies For Stress Management.
• To Ensure Delegares Understand The Principles And Benefits Of Being Assertive.
THE MAIN THEMES THAT WILL BE COVERED ARE:-
• What is Stress
• A Self-Awareness Audit
• Signs Of Stress
• Stress - Or Distress?
• Fight or Flight Effect
• Why Do I Experience Stress?
• What Are My Stressors?
• Common Stressors In Work And In Life
• Tactics and Strategies To Manage Stress
• The Art Of Compromise And Diplomacy
• The Three Levels Of Persuasive Approach
• How To Influence Others Behaviour
• Personal Influencing Behaviours
• Boosting Confidence Levels
• Establishing Rapport
• Building Trust
• Assertiveness, A Learned Skill
• Practical Use Of Assertiveness To Combat Stress
• Assertiveness And Non-Verbal Communication
• Assertive And Non Assertive Body Language